- Eliyahu M.Goldratt’s book Critical Chain was a great eye opener for me. Everyone who manages any process should read that book and The Goal.
- Hal Macomber from Reforming Project Management introduced me the works of Fernando Flores and Humberto Maaturana. This gave me great insight into why people work so well on projects.
- From a practical perspective, Dick Billows’ Managing Complex Projects was very useful.
- Harold Kerzner adds detail to the traditional approach of Project Management.
- Everything Stephen McConnell writes can be used.
- Johanna Rothman and Jim Highsmith are great resources for software managers. Kent Beck, Jeff Sutherland and Alistair Cockburn are also good sources.
Josh: How do your team manage conflicts within their ranks? Dennis: At the end, we all get paid by the company to complete a project. I expect the team members to remember that and to act accordingly. I will listen to everyone’s stories. But I will listen to everyone’s story and work to keep everyone focused on the project goals. Don’t let conflict fester; address it immediately. Manage your emotions and intentions, and be responsible for your actions.